355 W. King St., Lancaster, PA 17603

Patient Management Program

Ganse Apothecary offers a comprehensive patient care management program. Proactive and clinically focused, the program utilizes evidence-based health information, national guidelines, and expert consensus to provide therapy-specific care to improve your health. The service includes an initial clinical assessment, ongoing reassessments prior to prescription refills, medication reconciliation, and ongoing medication and health education.

Benefits of the program include improving your understanding of your medication and medical conditions. Other potential benefits include improving your overall health from program activities such as receiving an annual flu vaccine reminder or learning of ways to help remember to take your medication. The program’s benefits may be limited based on the patient’s willingness to share their health information and their motivation to participate.

This service is provided at no additional cost and participation is completely voluntary. Patients are automatically enrolled into the program and provided further details during our initial discussion. However, if you would like to request to opt-out of our patient management program, please call to alert us and you will be promptly disenrolled. If you ever change your mind, you may call and ask to be reenrolled anytime.

  • Care Plans

    Care Plans are an effective individualized tool established to help resolve any medication or therapy concerns and to track therapy outcomes. Care plans consist of the patient’s information, identified problems, goals, interventions, and outcomes. We will work closely with your prescriber to address any concerns involved in your care.

  • Medication Reconciliation

    Medication reconciliation is the process of creating the most accurate list possible of all the medications you are currently taking. This list becomes a useful informational tool for yourself and may be shared with your health care providers or caregivers. It is especially important to update this list whenever you are admitted or discharged from a hospital or long-term care facility.

    Since all types of products can interact with medications, it is important to let our pharmacists know all prescription and over the counter (OTC) medications, vitamins, nutritional supplements, herbals, and natural remedies you are taking. This includes those taken by mouth, inhaled, injected, applied topically to the skin as a cream, ointment, or patch.

  • Medication Adherence

    Taking your medications correctly and on time is one of the most important things you can do to improve your medical conditions. We understand that this can be challenging and that very few people take their medications 100% of the time.

    At Ganse Apothecary, our team will work with you to help identify any issues you may have with taking your medications correctly and develop an individualized plan together to improve your adherence. Know that it is common to miss a dose or two and that we are here as your partner to help you improve.

  • Medication Allergies & Adverse Drug Reactions

    Patients experiencing medication allergies, adverse drug reactions, acute medical symptoms or other problems that need immediate treatment should contact their primary care provider (PCP), or in the event of a medical emergency dial 9-1-1 or go to the nearest emergency room.

    Please notify us if you experienced, or believe to have had, any medication allergies or adverse drug reactions, or if you were discharged from a hospital.

Pharmacist On-Call 24/7/365

717-394-5671 (option 3) or 1-888-435-6999