For a Future of Improved Outcomes...
To Improve Patient Outcomes One Patient At a Time.
Our commitment to customer service is the foundation for our relationships. We achieve greater patient outcomes through open lines of communication and a tailor-made approach to long term care pharmacy services. We believe in services that provide value to the customer, period.
Our staff has employed these concepts successfully for over 40 years, serving programs in Eastern PA. Come and discover how an efficient customer service-driven pharmacy will increase your patient outcomes.
We recognize that each customer has unique needs that are addressed in different ways. Our experience, as a pharmacy specializing in long term care, allows us to provide innovative ideas to customize a service that is right for you. Our staff is trained to work intimately with our customers to ensure we are meeting their needs every day. Here are some of the valuable services that are available to every customer:
Our current customer base includes but is not limited to:
Receiving medication on time is a crucial part of medication compliance and patient outcomes. In order to properly address this need, we have set up specific protocols for delivery of medications. Our experience with subcontracted delivery services like UPS and FedEx has led us to design our own delivery system that consists of two basic modalities: on-site delivery and home delivery.
Our staff will deliver the medication directly to your site every week. Your account will be assigned a Project Manager who will handle all new and changed orders as well as any questions that you have. Our on-site support representative will work closely with your nurses and doctors to check meds in, and communicate changes and new orders to the Project Manager.
For those consumers that prefer to have their medications delivered to their place of residence, we offer a home delivery service. Our courteous staff of drivers will hand-deliver medications in a timely fashion. In emergency situations, we have the ability to use HTRX, UPS or USPS.